We recommend two tune-ups a year (May & November) to keep up with the modern Windows Features (April & October) & Security update schedules.

Cost of servicing/repairs depends on what needs to be done. We are happy to take a look at it and give you an estimate free of cost. For a list of services we provide please check our Services & Pricing page.

There are a lot of factors which needs to be taken in consideration to give you an answer for your particular device. We encourage you to make an appointment and bring it in for evaluation.

It will depend on the make/model and CPU specs of the device. If you have paid 1000+ dollars when you purchased it new. (If the new price is over 1000 dollars) it may be still worth it. Bring it in for a free evaluation.

While we do offer on-site and remote support services, these are generally for our business and enterprise clients. We can, in some cases provide routine repairs and check-ups remotely/on-site. More major services such as virus and malware removals, OS repairs, backup and transfers and hardware repairs/upgrades require more time and more controlled procedures in controlled environments, including, above all, backup and protection of your computers data. Most off-site repairs are performed at a flat rate cost making the repairs more affordable for the customer and allows us to perform a much more complete and thorough service. 

This is tough to answer until we have had a chance to fully evaluate the issues you are having with your computer and what it will take to bring it back to full working order. When we schedule our free initial consultation with you, we will take the time to ask you about the problems you are currently experiencing with your computer and what you expect to happen, then make an initial assessment of what needs to be done to make sure your computer performs as you expect it to and present you with an estimate of what the repair cost will be. There are rare times when the final invoice may be slightly higher due to unforeseen issues that surface during repairs, but AVLP will always contact you to authorize the additional charges prior to performing the additional work. Most repairs fall under our standard flat rate service fee, plus any additional parts or services required. 

If you'd like to help us out, please fill out this Form with as much details as possible.

The protection of your data is the priority at AVLP. As long as your hard drive and data integrity are still in good shape, AVLP team always begins every service with a complete backup of your system and data. If there is a problem with the data on your system, we will notify you of the problem and discuss the options you have going forward. 

If our diagnosis determines that your hard drive or data storage medium need to be replaced we will offer you on of our best in class drives or back-up solutions.

Some ways to protect your computer include:

• Running a good virus/malware protection solution

• Using PC as a standard user and not as an administrator

• Ultimately, it comes down to the behavior of the users of the computer while surfing the Internet. 

• Ensure you are running behind both a software and a hardware firewall

• Keeping ALL of your installed software updated

• Never clicking on links in emails unless you are absolutely sure you know the origins of the message

Our Aegis Software Suite provide complete, comprehensive solution to protect your PC for present and future cyber-security threats.

It's easy to run down do the store and pick up the cheapest computer on the shelf and say 'This is all I need for what I do on my computer.' I can almost guarantee you won't be happy after a few months and will end up frustrated with the performance of your system. Contact us to schedule a free consultation and we will help you decide what computer best fits your needs.

Currently, AVLP does not repair (screen, battery, etc.) mobile devices*. However, we can help you to set up your mobile devices and help you learn the basics of using most mobile products. If you are in need of repair for a mobile device, we can help you find a repair service to fit your needs.

To bring your business listing to the top of Bing search results, you can follow these tips:

1. Claim and verify your business listing: Make sure your business is listed on Bing Places for Business and claim and verify your listing to ensure that Bing recognizes it as a legitimate business.

2. Optimize your listing: Make sure your business information is complete and accurate, including your business name, address, phone number, and website. Add photos and videos to your listing and choose relevant categories for your business.

3. Build backlinks: Getting other websites to link back to your business can help improve your search ranking on Bing. Reach out to relevant websites and ask if they can link back to your business.

4. Use keywords: Use relevant keywords throughout your listing, including in your business name, description, and categories.

5. Encourage customer reviews: Encourage your customers to leave reviews on your Bing Places listing. Positive reviews can help improve your search ranking.

6. Stay active: Update your listing regularly with new photos, videos, and information to keep it fresh and relevant.

7. Use social media: Use social media platforms to promote your business and share links to your Bing Places listing. This can help increase visibility and drive traffic to your listing.

Remember that improving your search ranking on Bing takes time and effort, but following these tips can help increase your chances of reaching the top of the search results.

Regenerate response

For desktop computers, all you need to bring in is the tower (cables, monitors, keyboards, and mice are not needed).

For laptops, please be sure to bring in the charger as well. For Macs charger, power cable is a must. We do not need your laptop case.

Also, if you are having a problem with a specific device (ex. your computer speakers aren't working) please bring in that device.

Yes of course! We specialize in supporting small to medium sized businesses in all of their technology needs. We can do everything from the ground up if you are moving into a new office (running network cables and more) or we can maintain your current computers and network. 

AVLP also has Corporate and Enterprise IT service solutions.

We no longer repair/replace broken screens, batteries and other hardware related issues on phones or tablets. We can however, repair some software related issues. Since we don't charge for a basic diagnosis, just stop on by with your device and charger and let us have a look.

We can dispatch one of our team members to your home or business for on-site servicing to fix any problems you may have. We just request you schedule an appointment as far in advance as possible.

The computers that come into our operating room are worked on in a "first come first serve" basis. If your issue requires immediate attention we offer Emergency Rush (On-Demand) Service for an additional fee. This services lets you "cut the line" and we work to fix you computer immediately. If an immediate fix is not possible due to hardware availability, we will have a functional loaner system ready for you the same day with your data transferred to it. You can use our loaners up to 2 weeks while we fix your system.

Sure, can do! When you bring in your computer to our office, we set it up right in front of you and go over all of the issues we can see. This way you can describe the problems you are having with the computer in the best way possible.

AVLP offers PC and Mac rental services. If we are servicing your device and it is taking longer than expected we offer loaner services for your uninterrupted workflow. We also offer standalone rental services. Cost is determined case by case basis, you will need a government issued ID (or University of Wyoming Student/ ID). There may be a deposit requirement.

Yes! AVLP Computers offers data recovery service. In many cases we can recover deleted data in house, and if we can't we can refer you to a data recovery specialist. If you are in this predicament, we recommend you stop using the computer immediately. The more you use the computer after you deleted the files the more difficult it becomes and less likely we can achieve the results you desire. Again, stop using the computer immediately and bring it in to our shop for your best chances of recovery.

Service price match typically occurs on an individual scenario basis. Computer service repair shops are competitive, and prices are sometimes negotiable. We do try to provide clients with the best value for our services. If you are on a budget, make sure you negotiate before work begins.

In many cases, the answer is yes; however, other scenarios may cause your system to operate slowly. If you have many applications running at the same time or if your computer is overheating, your system may run more slowly than normal. Sometimes, it may be that your computer system does not have sufficient memory to support the applications that you use. Often times it's your drive. Computer service and repair shops can assess your system and help you determine the best strategy to speed up your computer.

In many cases, computer repair technicians can repair or replace most components on your Reputable computer repair shops will typically use parts from your parts distributors approved by your laptop’s manufacturer. If you have an older laptop, parts for it may no longer be supported. In this case, it may be difficult to obtain manufacturer-supported parts.

Cloud computing is the delivery of computing services, including servers, storage, databases, software, analytics, and more, over the Internet. These services are provided by a network of remote servers hosted on the internet, instead of being provided locally on an individual's computer or a company's own data center.

In cloud computing, users can access these computing services on-demand and pay only for the resources they use, rather than investing in expensive hardware and infrastructure upfront. Cloud computing provides flexibility, scalability, and cost-effectiveness to organizations of all sizes, making it an attractive option for businesses and individuals alike.

There are three main types of cloud computing services: Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Each type provides a different level of abstraction and control over the underlying computing infrastructure, and users can choose the level of service that best fits their needs.

Building a computer can be a complex process that requires careful consideration and attention to detail. Here are the basic steps to build a computer:

1.  Determine your budget and intended use: Before building a computer, you should determine your budget and intended use for the computer. This will help you choose the appropriate components and ensure that you don't overspend on unnecessary features.

2. Choose the components: Choose the appropriate components, including the CPU, motherboard, RAM, storage, power supply, graphics card, and other peripherals. Make sure that all of the components are compatible with each other and fit within your budget.

3. Assemble the computer: Assemble the computer by following the instructions provided with each component. Start with the motherboard, install the CPU and RAM, connect the power supply, and install the storage and graphics card. Connect all necessary cables and peripherals, such as the keyboard, mouse, and monitor.

4. Install the operating system and drivers: Once the computer is assembled, you'll need to install the operating system and drivers for your components. Insert the installation media (such as a DVD or USB drive) and follow the on-screen instructions to install the operating system. Then, install the drivers for your components, which can usually be downloaded from the manufacturer's website.

5. Test the computer: Test the computer to make sure that everything is working properly. Check that the CPU temperature is within safe limits, that the RAM is functioning correctly, and that all peripherals are working as expected.

Building a computer can be a challenging but rewarding process that allows you to customize your computer to your specific needs and budget. However, if you're not comfortable with assembling a computer yourself, there are many pre-built options available for purchase.

The modern electronic computer was invented by a British mathematician and logician named Alan Turing, who is widely considered to be the father of modern computing. In the early 1930s, Turing developed a theoretical machine that could perform any mathematical computation, known as the Universal Turing Machine.

However, the first electronic digital computer was developed in the United States during World War II by a team of engineers led by John Mauchly and J. Presper Eckert. The computer, known as the Electronic Numerical Integrator and Computer (ENIAC), was used to perform complex calculations for the US military.

After the war, computers continued to evolve and became increasingly important in fields such as science, engineering, and business. In the decades that followed, many important innovations were made in computer technology, including the development of the microprocessor, the creation of the first personal computers, and the growth of the internet and the World Wide Web.

There are several reasons why a computer might be slow, including:

1. Not enough available disk space: If your computer's hard drive is almost full, it can slow down your computer. Try to free up some space by deleting unnecessary files and programs.

2. Too many background programs running: Programs running in the background can slow down your computer. Close any unnecessary programs and disable any programs that run at startup.

3. Malware or viruses: Malware or viruses can slow down your computer and cause other problems. Run a full virus scan to check for any malware or viruses.

4. Outdated software or drivers: Outdated software or drivers can cause compatibility issues and slow down your computer. Make sure your operating system and drivers are up to date.

5. Overheating: Overheating can cause your computer to slow down or even shut down. Make sure your computer's fans are working properly and keep your computer in a well-ventilated area.

6. Hardware issues: Hardware issues such as a failing hard drive or insufficient RAM can also cause your computer to slow down. Run hardware diagnostic tests to check for any issues.

If none of these solutions work, it may be time to upgrade your computer's hardware or consider purchasing a new computer.

To authorize a computer on iTunes, follow these steps:

1. Open iTunes on the computer you want to authorize.

2. Click on the "Account" menu at the top of the screen and select "Authorization" from the drop-down menu.

3. Click on "Authorize This Computer."

4. Enter your Apple ID and password, then click "Authorize."

5. Wait a few moments for the computer to be authorized. You should see a message confirming that the computer has been authorized.

Once the computer is authorized, you can use iTunes to access your purchased content, including music, movies, TV shows, and books. You can authorize up to five computers with your Apple ID. If you reach your limit and need to authorize another computer, you can deauthorize one of your previously authorized computers from the "Account" menu in iTunes.

A computer virus is a type of malicious software program that is designed to replicate itself and spread from one computer to another. Computer viruses can be spread through email attachments, software downloads, or infected websites.

Once a computer virus infects a computer, it can cause a variety of problems, including:

1. Slowing down the computer's performance

2. Deleting or corrupting files

3. Displaying unwanted ads or pop-ups

4. Stealing personal information

5. Spreading to other computers on a network

Computer viruses can be very damaging and can cause significant harm to individuals and organizations. To protect against computer viruses, it's important to use antivirus software and keep all software programs up to date with the latest security patches. It's also important to be cautious when downloading software or opening email attachments from unknown sources.

Some of the features and improvements that Microsoft claims make Windows 11 better than Windows 10:

1. User Interface: Windows 11 features a new modern and simplified interface that is more user-friendly and customizable than Windows 10. The Start menu is now centered, and you can pin your favorite apps, files, and websites to it.

2. Snap Layouts and Snap Groups: Windows 11 introduces Snap Layouts and Snap Groups, which make it easier to organize multiple windows on the desktop. You can quickly snap multiple windows into a layout, and switch between different layouts based on your tasks.

3. Virtual Desktops: Windows 11 has a new virtual desktops feature that makes it easier to organize your workspace. You can create multiple desktops for different tasks, and switch between them with a single click.

4. Improved Touchscreen Support: Windows 11 has improved touchscreen support, making it easier to use on 2-in-1 devices like tablets and laptops.

5. Improved Gaming Performance: Windows 11 includes improvements to the DirectX 12 Ultimate graphics API, which should result in improved gaming performance.

6. Better Multitasking: Windows 11 introduces new features that make it easier to multitask, including improved Alt+Tab functionality and a new snap layout.

7. Improved Search: Windows 11's search feature has been improved to make it faster and more accurate. It now provides quick results for apps, files, and the web.

8. Enhanced Security: Windows 11 includes enhanced security features like Windows Hello, which enables secure biometric authentication, and Device Encryption, which encrypts data on your device.

Overall, Microsoft claims that Windows 11 offers an improved user experience, better productivity, and enhanced security features over Windows 10. However, whether or not these improvements justify an upgrade from Windows 10 will depend on individual needs and preferences.

The method for taking a screenshot on a computer depends on the operating system you're using. Here are the steps for taking a screenshot on Windows and macOS:

On Windows:

1. Press the "Print Screen" key on your keyboard. This will capture the entire screen and save it to your clipboard.

2. If you only want to capture a specific window, press the "Alt" key and the "Print Screen" key at the same time.

3. Open an image editing program such as Microsoft Paint.

4. Press "Ctrl" and "V" keys together or select "Paste" from the "Edit" menu to paste the screenshot into the program.

5. Save the screenshot as an image file.

On macOS:

1. Press "Shift + Command + 3" on your keyboard to capture the entire screen.

2. If you only want to capture a specific area of the screen, press "Shift + Command + 4" and then drag the crosshairs over the area you want to capture.

3. The screenshot will be saved to your desktop as a PNG file.

There are several ways to transfer pictures from an iPhone to a computer. Here are some of the most common methods:

Method 1: Using a USB cable

1. Connect your iPhone to your computer using a USB cable.

2. Unlock your iPhone and trust the computer if prompted.

3. Open the Photos app on your computer.

4. Select the iPhone under "Devices" or "This PC" and open it.

5. Select the photos you want to transfer and drag them to a folder on your computer.

Method 2: Using iCloud Photos

1. On your iPhone, go to Settings > [Your Name] > iCloud > Photos and turn on "iCloud Photos."

2. On your computer, go to iCloud.com and sign in with your Apple ID.

3. Click on "Photos" and select the photos you want to download.

4. Click on the "Download" button at the top right corner of the screen.

Method 3: Using the Photos app for macOS

1. Connect your iPhone to your Mac using a USB cable.

2. Open the Photos app on your Mac.

3. Select your iPhone under "Devices" and open it.

4. Select the photos you want to transfer and click on "Import Selected" or "Import All."

Method 4: Using third-party software

There are several third-party software options available, such as Dropbox, Google Photos, and Microsoft OneDrive. Install the software on your iPhone and computer, and then follow the instructions provided to transfer your photos.

There are several ways to connect a computer to a TV. Here are some of the most common methods:

Method 1: HDMI Cable

1. Connect one end of an HDMI cable to the HDMI port on your computer and the other end to an HDMI port on your TV.

2. Change the input on your TV to the HDMI channel that corresponds with the HDMI port you connected your computer to.

3. Your computer screen should now be displayed on your TV.

Method 2: VGA Cable

1. Connect one end of a VGA cable to the VGA port on your computer and the other end to the VGA port on your TV.

2. Change the input on your TV to the VGA channel that corresponds with the VGA port you connected your computer to.

3. Your computer screen should now be displayed on your TV.

Method 3: Wireless Connection

1. Make sure your TV and computer are both connected to the same wireless network.

2. Check if your TV has a built-in Wi-Fi adapter or use a wireless display adapter that connects to your TV via HDMI.

3. On your computer, open the "Settings" app and select "Devices" or "Bluetooth & other devices."

4. Select "Add Bluetooth or other device" and then "Wireless display or dock."

5. Your TV should appear in the list of available devices. Select it to connect your computer to your TV wirelessly.

Note: The steps may vary slightly depending on the brand of your computer and TV.

Here's how to transfer music from an iPod to a computer:

Method 1: Using iTunes

1. Connect your iPod to your computer using a USB cable.

2. Launch iTunes on your computer.

3. Click on the iPod icon in iTunes.

4. Click on "Music" in the left sidebar.

5. Check the box next to "Sync Music."

6. Select the songs or playlists that you want to transfer to your computer.

7. Click on "Apply" to start the sync process.

8. Wait for the transfer to complete.

Method 2: Using a Third-Party Tool

If you don't want to use iTunes, you can use a third-party tool like iMazing or AnyTrans to transfer music from your iPod to your computer. Here are the general steps:

1. Download and install the third-party tool on your computer.

2. Connect your iPod to your computer using a USB cable.

3. Launch the third-party tool and select the "Music" option.

4. Select the songs or playlists that you want to transfer to your computer.

5. Click on the "Export" or "Save" button to save the selected music files to your computer.

Note: Some third-party tools may require you to purchase a license before you can use all the features.

Here's how to backup an iPhone to a computer using iTunes:

1. Connect your iPhone to your computer using a USB cable.

2. Launch iTunes on your computer (if it doesn't open automatically).

3. Click on the iPhone icon in iTunes.

4. Click on "Summary" in the left sidebar.

5. Click on "Back Up Now" under "Manually Back Up and Restore."

6. Wait for the backup process to complete.

Alternatively, you can backup your iPhone to a computer using Finder if you're using a Mac running macOS Catalina or later:

1. Connect your iPhone to your Mac using a USB cable.

2. Open Finder on your Mac.

3. Select your iPhone under "Locations" in the left sidebar.

4. Click on "Back Up Now" under "Backups."

5. Wait for the backup process to complete.

Note: You can encrypt your backup to protect your personal information. To do so, check the box next to "Encrypt iPhone backup" and create a password when prompted.

Backing up your Android device to your computer is an important task that can save you from losing important data in case of device failure or accidental data deletion. There are several ways to backup Android to a computer, and here are three commonly used methods:

Method 1: Using Android's Built-in Backup Feature

Android devices come with a built-in backup feature that allows you to backup your data to your Google account. This method requires you to have an active Google account, and you can backup data such as contacts, photos, videos, and app data.

Here are the steps to backup Android using the built-in backup feature:

1. Go to your Android device's settings and select "System".

2. Select "Backup & Restore".

3. Toggle on "Backup to Google Drive".

4. Select the data you want to backup by toggling on the corresponding switch.

5. Tap "Back Up Now" to start the backup process.

Method 2: Using Android File Transfer

Android File Transfer is a free utility developed by Google that allows you to transfer files between your Android device and your computer. This method requires you to have a USB cable to connect your Android device to your computer.

Here are the steps to backup Android using Android File Transfer:

1. Download and install Android File Transfer on your computer from the official website.

2. Connect your Android device to your computer using a USB cable.

3. Open Android File Transfer on your computer.

4. Select the files you want to backup, such as photos, videos, and music.

5. Drag and drop the files to your computer's hard drive to backup them.

Method 3: Using Third-party Backup Software

There are many third-party backup software applications available that can backup your Android device to your computer. Some popular ones are MobileGo, Syncios, and Mobiledit. These applications allow you to backup data such as contacts, messages, call logs, and app data.

Here are the steps to backup Android using a third-party backup software:

1. Download and install the backup software on your computer.

2. Connect your Android device to your computer using a USB cable.

3. Open the backup software and follow the instructions to create a backup of your data.

4. Once the backup process is complete, you can save the backup file to your computer's hard drive.

In conclusion, backing up your Android device to your computer is a straightforward process that can help you protect your important data. By using the built-in backup feature, Android File Transfer, or third-party backup software, you can ensure that your data is safe and secure.

Here's how to check the specifications of a Windows computer:

1. Press the Windows key + R to open the Run dialog box.

2. Type "dxdiag" in the search field and press Enter.

3. Wait for the DirectX Diagnostic Tool to open.

4. The System tab shows the basic specifications of your computer, such as the processor, memory, and operating system.

5. The Display tab shows information about your graphics card, including the name, manufacturer, and memory.

Here's how to check the specifications of a Mac computer:

1. Click on the Apple menu and select "About This Mac."

2. The Overview tab shows the basic specifications of your Mac, such as the processor, memory, and operating system.

3. Click on "System Report" to see more detailed information about your Mac's hardware and software.

Note: On both Windows and Mac computers, you can also check the specifications of your computer by opening the Device Manager (Windows) or System Information (Mac).

To transfer your iTunes library to another computer, you can follow these steps:

1. Open iTunes on your old computer and make sure it's up-to-date.

2. Consolidate your iTunes library by going to File > Library > Organize Library and checking the box next to "Consolidate files." This will ensure that all your media files are stored in one location.

3. Connect an external hard drive to your old computer and copy the entire iTunes folder to the external hard drive. You can find the iTunes folder by going to Music > iTunes.

4. Eject the external hard drive from your old computer and connect it to your new computer.

5. Open iTunes on your new computer and make sure it's up-to-date.

6. Copy the iTunes folder from the external hard drive to your new computer's Music folder. You can find the Music folder by going to the Users folder and selecting your username.

7. Hold down the Option key (Mac) or Shift key (Windows) and launch iTunes. This will prompt you to create a new library or choose an existing library.

8. Choose the option to select an existing library and navigate to the iTunes folder in your Music folder.

9. Select the iTunes Library.itl file and click on "Choose" (Mac) or "Open" (Windows).

10. Wait for iTunes to import your library, which may take some time depending on the size of your library.

Note: If you have media files that are not purchased from iTunes, such as ripped CDs or downloaded music, you may need to authorize your new computer to play those files. You can do this by going to Account > Authorizations > Authorize This Computer in iTunes.

Here's how to transfer videos from a computer to an iPhone:

1. Connect your iPhone to your computer using a USB cable.

2. On a Windows PC, open File Explorer. On a Mac, open the Photos app.

3. Your iPhone should appear as a device in File Explorer or Photos. If it doesn't, unlock your iPhone and trust the computer.

4. Click on your iPhone to open it.

5. On a Windows PC, navigate to the folder where the videos you want to transfer are located. On a Mac, open the Finder and navigate to the folder where the videos are located.

6. Drag and drop the videos you want to transfer onto your iPhone in File Explorer or Photos.

7. Wait for the videos to transfer to your iPhone.

Alternatively, you can also use iTunes to transfer videos from your computer to your iPhone. Here's how:

1. Connect your iPhone to your computer using a USB cable.

2. Open iTunes and make sure it's up-to-date.

3. Click on the iPhone icon in the top left corner of iTunes.

4. Click on the "Movies" tab.

5. Check the box next to "Sync Movies."

6. Select the movies you want to sync to your iPhone.

7. Click on the "Apply" button to start syncing the movies to your iPhone.

8. Wait for the syncing process to complete.

To change the password on a Windows computer, follow these steps:

1. Press "Ctrl" + "Alt" + "Delete" and click on "Change a password."

2. Enter your current password and your new password twice to confirm it.

3. Click "Change password" to save your new password.

If you're using a Mac, here's how to change your password:

1. Click on the Apple menu in the top left corner of the screen and select "System Preferences."

2. Click on "Users & Groups."

3. Click the lock icon in the bottom left corner of the window and enter your current password to make changes.

4. Click on your user account in the left column.

5. Click on "Change Password."

6. Enter your old password, then your new password twice to confirm it.

7. Click "Change Password" to save your new password.

It's important to choose a strong password that is difficult for others to guess or hack. A strong password should be at least 12 characters long and include a mix of uppercase and lowercase letters, numbers, and symbols. Avoid using common words or phrases, and don't use the same password for multiple accounts.

A slow computer can be caused by a number of factors, including insufficient memory or storage, malware infections, outdated hardware or software, or too many programs running at the same time.

Lost data can be recovered using data recovery software or by seeking the services of a professional data recovery specialist.

A blue screen error, also known as a "blue screen of death" (BSOD), can be caused by hardware or software issues. Try restarting the computer and see if the error goes away. If not, try updating drivers or rolling back to a previous system restore point.